Loan phone during repair — free of chargeDamage reports issued for insurance companiesWarranty from 3 monthsDiagnostics from €8.00Loan phone during repair — free of chargeDamage reports issued for insurance companiesWarranty from 3 monthsDiagnostics from €8.00
EFIX
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+370 52 59 55 04

Delivery Terms

You can collect your order at either EFIX location, or have it delivered to a parcel locker or an address of your choice.

Updated: 15 June 2025

1. Collection at our shop

Collecting your order in person is the quickest option. Both locations are in the Vilnius region, and orders are usually made ready the same day the order is confirmed.

Šeškinė

Musninkų g. 1, Vilnius

I–V 9:00–18:00

Closed on Saturdays

Lentvaris

Geležinkelio g. 34, Lentvaris

I–V 10:00–18:00

Sat 10:00–14:00

You are welcome to call ahead and check whether an item is in stock — it saves a trip. Our number: +370 5 259 5504.

2. Parcel locker delivery

We ship through LP EXPRESS and Omniva parcel lockers across Lithuania. There are more than 1000 lockers, both in residential areas and at shopping centres.

  • Choose the locker during checkout or state it in the order comment.
  • You have 3 working days to collect the parcel after the SMS or email notification.
  • The collection code is sent automatically by the carrier.

If you picked the wrong locker or want to change it, let us know as soon as possible, before the parcel is dispatched.

3. Courier delivery

Courier delivery is arranged separately, usually for large or heavy items that do not fit comfortably in a locker compartment. Contact us before ordering so we can agree on the terms.

  • Delivery to a home or office address on an agreed date.
  • The price depends on the address and parcel weight — we tell you in advance.
  • The courier calls before delivery.
Courier delivery requires prior confirmation; it is not assigned automatically. Write to info@efix.lt or call us.

4. Delivery times

Times are counted from payment confirmation, in working days.

MethodTime
Collection at our shopSame or next working day
LP EXPRESS / Omniva1–3 working days
Courier deliveryAs agreed

If an item is out of stock we will contact you separately and tell you the actual timeframe. Stock shown online is refreshed several times a day, but in rare cases it may differ from the physical warehouse.

5. Delivery cost

  • Collection at our shop — free of charge.
  • LP EXPRESS parcel locker — from €2.90.
  • Omniva parcel locker — from €2.90.
  • Courier — from €4.90; the exact price is confirmed in advance.
The delivery charge is added to the order total at checkout. It is not refunded if an item is returned because you changed your mind rather than because it was faulty.

6. Order status

After payment you receive a confirmation by email, if you provided one. It contains the order number to quote when contacting us.

  • The tracking link arrives automatically by SMS from LP EXPRESS or Omniva.
  • If the parcel status has not changed after 3 working days, get in touch with us.
  • Lost or damaged parcels are resolved together with the carrier.

You can reach us at info@efix.lt or +370 5 259 5504.

Changes. Delivery terms and prices may change. The prices shown in your basket at the time of purchase are the ones that apply. Material changes are published on this page.

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INFORMUOJAME

Lietuviškai

Dėl padidėjusio klientų srauto kai kurių įrenginių diagnostika šiuo metu užtrunka ilgiau nei įprastai. Atsiprašome už laukimą ir dėkojame už supratimą.

По-русски

В связи с увеличенным потоком клиентов диагностика некоторых устройств в настоящее время занимает больше времени, чем обычно. Приносим извинения и благодарим за понимание.

English

Due to high demand, diagnostics of some devices currently takes longer than usual. We apologise for the inconvenience and thank you for your patience.